An exciting opportunity has arisen for an Administrator  to join our dynamic and friendly ATM team at Pivotal in order to facilitate the continual growth and expansion of the business.  We are therefore looking to recruit people to join us at this exciting time for Pivotal.

 

Pivotal (formerly RMS Group Services) has a highly skilled and competent team offering a wide range of competitive cash management services and security systems to a vast array of industries within the UK and Ireland. Our cash division specialises in CVIT, Coin Services, ATM Services, Cash Management and Foreign Exchange. We have invested in the highest accreditations and memberships to ensure we operate at optimum level in every service area we offer. Our vision is to provide the highest standards of service delivering value, quality and innovation to all customers. Our vision is underpinned by our corporate values:

 

• Integrity – to always be trusted
• Expertise – to provide leading solutions
• Customer Focus – to work in partnership with our customers
• Innovation – to provide innovative tailored solutions
• Best Service – to provide the highest levels of service to all customers
• Respect – to fully respect staff, customers and all stakeholders

 

For the successful candidate we offer the following:

 

Rate of pay

We offer a competitive salary dependent upon experience You will be paid monthly by credit transfer to your nominated bank account.

 

Pension Scheme

After 3-months service with the company you will be automatically enrolled in the company pension (NEST), if eligible.

 

Holiday Entitlement

You will be entitled 20 days holiday plus 8 statutory days per year (entitlement is pro-rata for part time employees).

 

Benefits:

 

• Company health plan
• Pivotal Privileges

 

Promotional Opportunities

Company is expanding and growing, good career prospects.

 

Job Description

 

You will report directly to the Group ATM Manager and be based within the Belfast Branch. You will be required to carry out administration tasks for the ATM Division.

 

Role Responsibilities/Key Tasks

 

High level of computer literacy, have good organisational skills, excellent communication skills.

 

Responsible for daily communication with customers, management team and external partners.

 

Ability to communicate with utility providers, suppliers and external agencies to manage account processes.

 

Customer account management with experience of reports and data analysis.

 

Scheduling, purchasing and travel management for the ATM team.

 

Querying investigation with customers and external suppliers

 

 

Essential Criteria

 

Successful candidates must have the following:

 

• Meticulous and high degree of attention to detail
• Experience in a similar role
• The ability to communicate well and work effectively as part of a team and on own initiative.
• Ability to work within tight timescales
• Previous experience of working towards targets within personal and team

 

Personal Criteria

 

• Approachable with good interpersonal skills
• Confident user of Microsoft Office Programmes
• Effective communication skills
• Ability to organise and prioritise work
• Work accurately within strict guidelines and follow Company procedures

 

Security Checks

 

Successful candidates will be required to undertake a number of security checks prior to employment commencing which include:

 

• Up to a 10-year employment history (less for recent school leavers)
• Adverse financial credit check
• DBS Criminal Record Check (Standard Level)
• Driving License Check (where applicable to your role)

 

 

Please note that only successful candidates will be contacted.