An exciting opportunity has arisen for an ATM Engineer to join our dynamic and friendly team at Pivotal in order to facilitate the continual growth and expansion of the business. We are therefore looking to recruit people to join us at this exciting time for Pivotal.
Pivotal (formerly RMS Group Services) has a highly skilled and competent team offering a wide range of competitive cash management services and security systems to a vast array of industries within the UK and Ireland. Our cash division specialises in CVIT, Coin Services, ATM Services, Cash Management and Foreign Exchange. We have invested in the highest accreditations and memberships to ensure we operate at optimum level in every service area we offer. Our vision is to provide the highest standards of service delivering value, quality and innovation to all customers. Our vision is underpinned by our corporate values:
- Integrity – to always be trusted
- Expertise – to provide leading solutions
- Customer Focus – to work in partnership with our customers
- Innovation – to provide innovative tailored solutions
- Best Service – to provide the highest levels of service to all customers
- Respect – to fully respect staff, customers and all stakeholders
For the successful candidate we offer the following:
Rate of pay
We offer a competitive salary dependent upon experience You will be paid monthly by credit transfer to your nominated bank account.
Pension Scheme
After 3-months service with the company you will be automatically enrolled in the company pension (NEST), if eligible.
Holiday Entitlement
You will be entitled 20 days holiday plus 8 statutory days per year (entitlement is pro-rata for part time employees).
Benefits:
- Company health plan
- Pool vehicle – Business use only
- Fuel Card – Business use only
- Pivotal Privileges
Promotional Opportunities
Company is expanding and growing, good career prospects.
Job Description
You will report directly to the Installations Manager and be based within the Belfast Branch. You will be required to carry out all ATM installation work throughout NI and ROI, and stay overnight in hotels when working away.
Role Responsibilities/Key Tasks
Be computer literate, have good organizational skills, excellent communication skills, flexible regarding covering additional shifts as and when needed and be prepared to work over your contractual hours if required to complete outstanding jobs.
Driving to and from job locations within NI and ROI including the loading and unloading of required equipment and parts.
ATM knowledge and experience is preferable but not essential for applying for this role. Basic electrical and IT knowledge to enable diagnois of possible faults including the use of electrical testing equipment (Multimeter).
Applicants must also be of a fit nature as the role will be physically demanding due to a lot of the major parts located within the ATM being heavy and sometimes challenging to fit and reach depending on ATM location. You may work as a lone worker if required. You will also fit and remove signage as required.
Essential Criteria
Successful candidates must have the following:
- Meticulous and high degree of attention to detail
- Experience in a similar role
- The ability to communicate well and work effectively as part of a team and on own initiative.
- Ability to work within tight timescales
- Previous experience of working towards targets within personal and team
- Ability to lift and carry heavy containers safely, using manual handling techniques.
- Full Driving Licence (HGV Category C is desirable)
Personal Criteria
- Approachable with good interpersonal skills
- Confident user of IT and diagnostic programs
- Effective communication skills
- Ability to organise and prioritise work
- Work accurately within strict guidelines and follow Company procedures
- Ability to keep calm in challenging situations
Security Checks
Successful candidates will be required to undertake a number of security checks prior to employment commencing which include:
- Up to a 10-year employment history (less for recent school leavers)
- Adverse financial credit check
- DBS Criminal Record Check (Standard Level)
- Driving License Check (where applicable to your role)
Please note that only successful candidates will be contacted.